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    Terms & Conditions – LUDAS

    These Terms & Conditions (“Terms”) govern the use of the LUDAS website, mobile application, products, and services. By accessing or using our platform, you agree to comply with and be bound by these Terms.

    1. Definitions

    • “LUDAS”, “we”, “our”, or “us” refers to the LUDAS brand and its operating entity.

    • “User”, “you”, or “customer” refers to any individual accessing or using LUDAS services.

    • “Platform” refers to the LUDAS website, mobile application, and related digital services.

    2. Eligibility

    • Users must be at least 18 years of age to use our services.

    • By using our platform, you confirm that the information provided is accurate and complete.

    3. Products & Services

    • LUDAS offers bags and related accessories through its online and offline channels.

    • Product images, descriptions, colors, and specifications are provided for reference; minor variations may occur due to lighting, screen resolution, or manufacturing updates.

    • LUDAS reserves the right to modify, discontinue, or update products and services at any time without prior notice.

    4. Pricing & Payments

    • All prices are listed in the applicable currency and are subject to change without notice.

    • Prices may exclude delivery charges, taxes, or duties unless stated otherwise.

    • Payments must be completed using approved payment methods available on the platform.

    • LUDAS is not responsible for delays or failures caused by third-party payment providers.

    5. Orders & Acceptance

    • Placing an order does not guarantee acceptance.

    • LUDAS reserves the right to cancel or reject orders due to stock unavailability, pricing errors, payment issues, or suspected fraudulent activity.

    • Order confirmation is issued only after successful payment verification.

    6. Shipping & Delivery

    • Delivery timelines are estimates and may vary due to logistics, location, or unforeseen circumstances.

    • LUDAS is not liable for delays caused by courier services, customs clearance, or force majeure events.

    • Ownership and risk of products pass to the customer upon delivery.

    7. Returns, Refunds & Exchanges

    • Returns, refunds, and exchanges are governed by the LUDAS Return & Refund Policy, which forms an integral part of these Terms.

    • Customers are advised to review the Return Policy before making a purchase.

    8. User Responsibilities

    Users agree to:

    • Provide accurate personal and delivery information

    • Use the platform lawfully and ethically

    • Not misuse, copy, or attempt to disrupt the platform

    • Not engage in fraudulent, abusive, or harmful behavior

    9. Intellectual Property

    • All content on the LUDAS platform, including logos, designs, images, text, graphics, and trademarks, is the exclusive property of LUDAS.

    • Unauthorized use, reproduction, or distribution of content is strictly prohibited.

    10. Limitation of Liability

    • LUDAS shall not be liable for indirect, incidental, or consequential damages arising from the use of its products or platform.

    • Liability, if any, shall be limited to the value of the product purchased.

    11. Privacy & Data Protection

    • User data is handled in accordance with the LUDAS Privacy Policy.

    • By using the platform, you consent to data collection and processing as described in the Privacy Policy.

    12. Force Majeure

    LUDAS shall not be held responsible for failure or delay in performance caused by events beyond reasonable control, including natural disasters, strikes, system failures, government actions, or pandemics.

    13. Termination

    • LUDAS reserves the right to suspend or terminate access to its platform without notice if a user violates these Terms.

    • Termination does not affect accrued rights or obligations.

    14. Governing Law & Jurisdiction

    • These Terms shall be governed by and construed in accordance with the applicable laws of the operating jurisdiction of LUDAS.

    • Any disputes shall be subject to the exclusive jurisdiction of the competent courts.

    15. Amendments

    • LUDAS may update these Terms & Conditions at any time.

    • Continued use of the platform constitutes acceptance of the revised Terms.